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How are conversions measured?

The conversion price depends on the conversion processing time. Each conversion is decreasing your balance in the number of seconds it took to convert and can reduce your balance maximum of 20 seconds. You can check your consumed conversion seconds, to get an idea of it.

What is maximum file size?

Unlimited. We do not limit file size.

Is there a concurrent conversion limit?

Unlimited. We do not limit concurrent conversions.

Are accounts and seconds activated instantly?

Yes, it takes instantly to activate account.

Can I cancel my monthly plan at any time?

Yes, you can cancel your plan at any time.

Can I change plans at any time?

You may change payment scheme at any time from Subscription plan to Prepaid package and vise versa. Also upgrade/downgrade Subscription plans.

Do Subscription plan seconds roll over to the next month if they are not used?

No.

Do Prepaid package seconds roll over to the next month if they are not used?

Yes. The Prepaid seconds are not expiring.

Can I purchase Subscription plan and Prepaid package together?

Yes. Subscription plan seconds will be used first and then Prepaid seconds.

What if I will use all my seconds?

If you will use all your seconds the API will continue work. You will receive an e-mail notification and have chance to buy more seconds.

Are custom plans available?

Please contact us and we will work something out.

Do you provide priority support?

If you have any other questions, please contact us.

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