Frequently Asked Questions
The conversion price depends on the conversion processing time. Each conversion is decreasing your balance in the number of seconds it took to convert and can reduce your balance maximum of 20 seconds. You can check your consumed conversion seconds, to get an idea of it.
Unlimited. We do not limit file size.
Unlimited. We do not limit concurrent conversions.
Yes, it takes instantly to activate account.
Yes, you can cancel your plan at any time.
You may change payment scheme at any time from Subscription plan to Prepaid package and vise versa. Also upgrade/downgrade Subscription plans.
Yes. The Prepaid seconds are not expiring.
Yes. Subscription plan seconds will be used first and then Prepaid seconds.
If you will use all your seconds the API will continue work. You will receive an e-mail notification and have chance to buy more seconds.
Please contact us and we will work something out.
If you have any other questions, please contact us.