Developer
- 1,000 Conversions
- 200 MB Maximum file size
- 1 Concurrent conversion
- Self-guided onboarding
Plan comparison
| Pricing | Developer | Startup | Growth | Business | Enterprise |
|---|---|---|---|---|---|
|
Conversions included
The number of conversions included in the package
|
1000 | 5000 | 15000 | 50000 | 100K+ |
|
Price per conversion
Single conversion cost
|
Best price | ||||
|
Overage price per conversion
Single overage conversion cost
|
|||||
| Premium features | Developer | Startup | Growth | Business | Enterprise |
|
Unlimited bandwidth
We do not limit the bandwidth for all pricing plans
|
|||||
|
Maximum file size
Maximum file size for a single conversion
|
200MB | 300MB | 500MB | 1GB | 2GB |
|
Log retention
Conversion logs and statistics will be kept for a specified amount of time
|
2mo | 2mo | 2mo | 2mo | 12mo |
|
Concurrent conversions
The amount of conversions that can be performed in parallel at the same time
|
1 | 2 | 3 | Unlimited | Unlimited |
|
Async conversions
Run conversions asynchronously
|
|||||
|
Team members
Multiple team members can access and manage your account with specific access rights
|
|||||
|
Dedicated private servers
A dedicated private server can be set up solely for you with no noisy tenants
|
|||||
|
Custom fonts
Custom fonts can be uploaded to our servers for proper document rendering
|
|||||
|
Custom feature requests
We will consider developing custom features and converters if feasible
|
|||||
| Security and Compliance | Developer | Startup | Growth | Business | Enterprise |
|
GDPR compliance
We strictly follow privacy requirements
|
|||||
|
ISO 27001 compliance
We take security seriously which is confirmed by independent auditors
|
|||||
|
Encrypted data transfer and storage
All data is transferred via enforced SSL and HTTPS connections. Stored data is encrypted at rest
|
|||||
|
Signed DPA
When required, customers can sign the formal Privacy Policy and Data Processing Terms (data processing agreement) document with ConvertAPI. View legal documents.
|
|||||
|
Signed NDA
When required, customers can sign the formal Non-Disclosure Agreement (NDA) document with ConvertAPI.
|
|||||
|
CISO availability for customer-specific information requests
Our CISO will be happy to jump on the quick call to explain our security principles or submit specific security questionnaire
|
Yearly | Included | |||
|
Custom Signed DPA
When required, customers can sign the custom Privacy Policy and Data Processing Terms (data processing agreement) document with ConvertAPI. We would consider your specific requirements for the data processing agreement.
|
|||||
|
We would consider your specific requirements to MSA
Signed by customer and ConvertAPI
|
|||||
| Covered by our Cyber Liability insurance policy | |||||
| Uptime & SLA | Developer | Startup | Growth | Business | Enterprise |
|
Standard 99.5% SLA
We have a proven record of our SLA higher than 99.5% for 10+ years
|
|||||
|
Guaranteed 99.95% SLA
Supported by our “you do not pay for the month, if we not reach SLA” policy
|
|||||
| Billing | Developer | Startup | Growth | Business | Enterprise |
|
Change plan anytime
Upgrade or downgrade the plan based on your current needs
|
|||||
| Cancel plan anytime | |||||
|
Invoicing
Pay by wire transfer for annual plans
|
|||||
|
Custom plan
We will create a custom-tailored plan for you based on your needs
|
|||||
| Customer Support | Developer | Startup | Growth | Business | Enterprise |
|
Response times
The typical timeframe in which our support team first responds to new inquiries
|
< 7 days | < 72 hours | < 48 hours | < 24 hours | |
|
Support ticket resolution time
The estimated duration it generally takes to fully resolve support tickets
|
14 days | 7 days | 4 days | 2 days | |
|
Email support
Submit your questions via email and receive assistance from our support specialists
|
|||||
|
Live chat
Engage in real-time messaging with our support team for quick help and troubleshooting
|
|||||
|
Scheduled calls
Book dedicated phone or video call sessions for in-depth discussion and personalized support
|
|||||
|
Integration assistance
16 hours for integration into your system
|
|||||
|
24/7/365 Emergency support
Get in touch with us anytime, all year round, using phone, mail, or live chat
|