Frequently Asked Questions

Conversion price depends on conversion processing time. Each conversion is decreasing your balance in amount of seconds it took to convert. Conversion can decrease your balance maximum 20 seconds. This means that conversion which takes longer than twenty seconds, will charged you only twenty seconds. You can check your consumed conversion seconds, to get an idea of it.

Unlimited. We do not limit file size.

Unlimited. We do not limit concurrent conversions.

Yes, it takes instantly to activate account.

Yes, you can cancel your plan at any time.

You may change payment scheme at any time from Subscription plan to Prepaid package and vise versa. Also upgrade/downgrade Subscription plans.

No.

Yes. The Prepaid seconds are not expiring.

Yes. Subscription plan seconds will be used first and then Prepaid seconds.

If you will use all your seconds the API will continue work. You will receive an e-mail notification and have chance to buy more seconds.

Please contact us and we will work something out.

If you have any other questions, please contact us.

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